Privacy Policy
Privacy Policy
OVERVIEW
This Privacy Policy explains how Pufzoo collects, uses, and shares personal information when you visit, use, or make a purchase from our website.
PERSONAL INFORMATION WE COLLECT
When you visit the site, we automatically collect certain information about your device. This may include information about your browser, device, IP address, time zone, cookies, pages you view, products you browse, and how you interact with the website.
When you place or attempt to place an order, we collect information such as your name, billing address, shipping address, payment information, email address, phone number, and order details.
We may also receive information from service providers that help us process payments, prevent fraud, fulfil orders, deliver packages, or operate our store.
HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to process and fulfil orders, arrange shipping, send order confirmations, communicate with you, provide customer support, prevent fraud, and comply with legal obligations.
Where permitted by law, we may also use your information to send marketing emails or promotional offers. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email.
SHARING PERSONAL INFORMATION
We share personal information only when necessary to operate our business. This may include sharing information with Shopify, payment processors, shipping carriers, fulfilment providers, analytics providers, and other service providers that help us operate the store.
We may also disclose personal information when required by law, in response to a lawful request, or when necessary to protect our rights, customers, or business.
Our store is powered by Shopify. You can learn more about how Shopify uses your personal information here:
https://www.shopify.com/legal/privacy
COOKIES
We use cookies and similar technologies to help the website function, remember your preferences, understand how visitors use our site, prevent fraud, and improve our marketing.
You can manage cookies through your browser settings. Please note that blocking some cookies may affect how the website works.
YOUR RIGHTS
Depending on where you live, you may have the right to access, correct, update, delete, or receive a copy of your personal information.
To make a privacy request, please contact us at:
We may need to verify your identity before processing your request.
DATA RETENTION
We keep order information for our records unless and until you ask us to delete it. We may retain certain information when necessary for legal, tax, accounting, fraud-prevention, or dispute-resolution purposes.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements, or services. The latest version will always be posted on this page.
CONTACT US
If you have questions, complaints, or requests about this Privacy Policy, please contact us at: